This document contains the general conditions of use and operation of febrisur.com services and defines your rights and obligations as a client of the same. The contracting of the products and services of febrisur.com presupposes, in any case, the acceptance of the General Conditions in force at any time.
Purchase and sale of products
All the products that are available in febrisur.com appear on the screen, and are accompanied by a description of their characteristics and price, as well as other information of interest.
Prices
The prices applicable to the products are those that appear at the time of the order, include VAT (21%) and are expressed in Euros.
The prices in the online shop febrisur.com in general do not coincide with those in the physical shop.
The offers on certain products and articles will be shown in the offers section of febrisur.com or will be indicated in the product or service file and will be valid for 15 days.
febrisur.com will send to the clients the purchase invoice of the acquired products together with the corresponding order, at the moment of the delivery.
If you are a professional customer or company established in the Canary Islands, Ceuta or Melilla, please contact us to apply the corresponding tax rate instead of VAT.
Method of payment
Purchases of febrisur.com products and services can be paid by credit card, PayPal or bank transfer.
Payment by credit card
In the case of payment by credit card, you will be redirected to the RedSys e-commerce payment gateway. All data provided for this purpose are encrypted under the SSL protocol ("Security Socket Layers") to ensure maximum security and cannot be intercepted while travelling over the network. This is a transaction between you and the issuer of your card, not intervening febrisur.com during the process.
Payment by PayPal
Payment by PayPal is the fastest and safest way to pay online. It is not necessary to provide your credit card or bank account details, you simply need to be registered with PayPal and enter your username and password when placing your order.
Payment by bank transfer
When choosing this method of payment you must make a bank transfer for the total amount of the order to the following account number: IBAN: ES38 0075 3077 1806 0119 8536. Then send the proof of the transfer to pedidos@febrisur.com. Once the payment has been confirmed, your order will be shipped.